Start the feedback loop by emailing your customers directly.
First, collect a list of customer emails and upload them here so that the platform can contact clients on our behalf encouraging reviews/ratings through an NPS survey.
That's right! You don't have to pick up the phone or return any emails because we will track their responses for you
One of the other options is to start this process remotely.
This works by taking a web link from the platform and adding it anywhere you engage with customers, such as in an email signature or any other emails you send them. You can add the link on your website, receipts, or business card too!
A laptop or an iPad can be left on-site to start the feedback loop. This is useful if you work in industries with face-to-face interactions at the end of customer experiences.
You could simply present a feedback web page from a tablet and make sure there's also access to it via laptops for waiting rooms as well.
Trying to get more customers? Improve your online reputation.
BlakSheep Creative is the go-to for all of your online reputation management needs. And we don’t just provide one size fits all packages, either!
We have a range of tailored options to suit any business size and budget. Whether you need assistance with customer service or online reviews, website security, or social media engagement – whatever it may be – our team has got you covered.
So how can we help?
Complete the form today to schedule your free consultation and find out what package will work best for your company!
Detailed reporting on NPS and review performance to truly learn about your business
Now you have a direct connection to your consumers through the platform, where it flags up any unhappy customers so that you can personally reach out and learn what needs improvement. This helps strengthen customer relationships!
With our review platform, you can get a detailed report of your performance on top review sites and reply to Google or Facebook reviews from within.
React to new reviews faster with email alerts
The platform delivers email updates when new reviews are found so that you can react quickly and respond to reviews no matter where you are.
Trying to get more customers? Improve your online reputation.
BlakSheep Creative is the go-to for all of your online reputation management needs. And we don’t just provide one size fits all packages, either!
We have a range of tailored options to suit any business size and budget. Whether you need assistance with customer service or online reviews, website security, or social media engagement – whatever it may be – our team has got you covered.
So how can we help?
Get in touch today to schedule your free consultation and find out what package will work best for your company!
Frequently Asked Questions
When you work with BlakSheep Creative’s online reputation management services, you can rest assured knowing that we’ll be there for you if a negative review pops up on any of the popular websites where consumers research their purchases.
We make the process easy by monitoring your company profile online and taking care of responding to all reviews – both good and bad.
With so many consumers using online reviews as a way to learn more about your business, you must have the ability to respond and effectively engage with them.
The wrong response can be costly in terms of your reputation and customer base, so having someone like BlakSheep Creative protecting your company profile is essential for ensuring that the message you convey to your customers positively impacts their view of your business.
Contact us for more details about how we can help with online reputation management today.
BlakSheep Creative can help you monitor your online reviews and provide tips on how you can improve over time.
If there is a negative review, we will work with you to develop an appropriate response that not only takes care of the issue but continues to build upon your reputation moving forward.
Our company is dedicated to helping every business succeed online and maintain a positive online presence to always turn to you first.
Not only do users gauge a companies trustworthiness on online reviews, but Google does too! So if you’re not monitoring and responding to reviews, you could be losing out on potential business.
It’s important to make sure that your company provides the best possible service by working with an online reputation management specialist who will monitor all of your company profile pages for any negative comments or reviews that need to be addressed to maintain your website’s rankings in search engines (SEO).
Contact Us
Get In Touch.There is no project too big or small. Our team puts 100% into all that we do and loves creating custom solutions for our clients.
If you’re looking to create an online presence, need assistance with digital marketing, or just want to chat about what we can do for your company please fill out the form or reach out to us and someone will get in touch with you.
10625 Eagle Crest Rd.
Denham Springs, LA 70726
(225) 505-3834
info@onestep-realty.com